Das Eppensteiner Apartments & Ferienhaus
Everything at a glance
From our cosy wellness area and the Wipptal Card to many other included services – discover what's already included in your stay and which extras can be added whenever you like.
- Wipptal Card (free use of public transport as well as discounts on mountain lifts and leisure activities)
- Free Wi-Fi
- Free parking directly at the property
- Bed linen and towels
- Use of our small wellness area with Finnish sauna, infrared cabin and relaxation room
- Sauna towels for the wellness area
- Ski and bike storage
- Free hire of walking poles, hiking backpacks, snowshoes and sledges
Check-in: from 2:00 pm
Check-out: by 11:00 am
- Wipptal Mountain Breakfast (for apartment and holiday home guests): €18.00 per person (12 years and over) €12.00 per child (4-11 years) Breakfast is already included for guests staying in our rooms.
- Bathrobe hire
- Snack and drinks vending machine with coffee capsules
- EV charging station at the property
- Laundry and ironing service
Children up to and including the age of 2 stay free of charge. Children aged 3 to 6 are charged €30.00 per night, while children aged 7 and over are charged €35.00 per night when sharing a room, apartment or holiday home with two full-paying adults. Additional guests are charged €35.00 per person, per night.
Your four-legged companion is very welcome at Das Eppensteiner. There is a charge of €25.00 per day per dog (food not included).
Please note that dogs are not permitted in the dining room or wellness area. To help your dog feel at home, we kindly ask you to bring your own dog blanket or dog bed. One dog is permitted per room, apartment or holiday home.
- The local tourist tax is €2.60 per person per night for guests aged 14 and over. No, the local tourist tax is not included in the price and is charged separately on site.
- A final cleaning fee of €70.00 applies to apartments and €180.00 to the holiday home.
To confirm your booking, we kindly ask for a deposit of 50% of the total booking amount.
Raiba Matrei am Brenner
IBAN: AT33 3627 3000 0012 6631
BIC: RZTIAT22273
Reference: Name and booking number
The following cancellation terms apply:
- Up to 14 days before arrival: free cancellation
- 14 to 1 day before arrival: 50% of the total price
- On the day of arrival or in the event of a no-show: 90% of the total price
The General Terms and Conditions for the Hotel Industry (AGBH 2006) apply.
You can find further information here.
Frequently Asked Questions
Everything you need to know for your holiday in Navis
Are the prices per person or per accommodation unit?
For the double and single rooms, prices are charged per person. For the apartments and the holiday home, prices are charged per accommodation unit based on an occupancy of two guests. For each additional guest aged 7 and over staying in an apartment or the holiday home with two full-paying adults, a supplement of €35.00 per night applies.
What services are included in the price?
The price includes the Wipptal Card, free Wi-Fi, parking directly at the accommodation, bed linen and towels, and use of the wellness area with its sauna and infrared cabin. Guests also have access to ski and bicycle storage. When booking a room, the breakfast buffet is also included in the price.
Is the final cleaning included in the price?
No, a final cleaning fee of €70.00 applies to apartment bookings, while a final cleaning fee of €180.00 applies to the holiday home.
What is the cancellation policy?
The following cancellation terms apply:
- Up to 14 days before arrival: free cancellation
- From 14 to 1 day before arrival: 50 per cent of the total price
- On the day of arrival or in the event of a no-show: 90% of the total price
Is a deposit required?
Yes, a deposit of 50% of the total booking value is required to confirm your reservation.
Raiba Matrei am Brenner
IBAN: AT33 3627 3000 0012 6631
BIC: RZTIAT22273
Reference: Name and booking number
How much is the local tourist tax?
The local tourist tax is €2.60 per person per night for guests aged 14 and over. No, the local tourist tax is not included in the price and is charged separately on site.
What payment methods are accepted?
We accept cash as well as major debit and credit cards such as Visa and Mastercard.
Is a deposit required on arrival?
No, Eppensteiner Apartments & Holiday Home do not require a security deposit on arrival.
Is there a minimum length of stay?
Yes, a minimum stay applies and varies depending on the season and the type of accommodation. You are welcome to send us your enquiry, and we will be happy to prepare a personalised offer.
Can an existing booking be amended?
Yes, a booking can generally be amended. However, we kindly ask you to contact us as early as possible so that we can prepare a personalised offer for you or check availability. Depending on the time of the amendment, cancellation terms may apply.
Are dogs or other pets allowed?
Yes, dogs are welcome at Eppensteiner Apartments & Holiday Home for an additional charge of €25.00 per day (excluding food).
Please note that dogs are not permitted in the dining room or wellness area. We kindly ask you to bring your own dog bed or blanket. One dog is permitted per room, apartment or holiday home.
Can special arrangements or surprises be organised, such as a cake or flowers?
Yes, we are happy to organise small surprises such as flowers or a cake for special occasions on request. Please contact us in good time so that we can discuss your requirements on an individual basis and prepare a personalised offer.